Standard Cookies Policy

OHES may collect personally identifying information using cookies. Sometimes cookies are required as part of this site’s operation. We will not collect personal data about you using cookies outside of this purpose.

Our website (the “Website“) uses cookies to deliver a better and more personalised service to users.

This Cookies Policy explains what cookies are, how they are used on the Website and how to manage their use. By continuing to browse the Website, you are agreeing to our use of cookies.

What is a Cookie?

Cookies are small text files containing small amounts of information which are sent to and stored on your computer, smartphone or other device when you access a website. Cookies are then sent back to the originating website on each subsequent visit or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device.

You can find more information about cookies at www.allaboutcookies.org. A video about cookies can be found at www.google.co.uk/goodtoknow/.

Use of Cookies on the Website

Cookies are used on the Website for a number of reasons. This includes, but is not limited to, the following: to monitor and collect information about transactions placed on the Website; (ii) to allow users to log-in to their client account; (iii) for fraud prevention purposes and to generally safeguard privacy . Cookies are generally used to improve and enhance the user experience. Some of the cookies we use are essential for the Website to operate.

We use the following cookies:

• Strictly necessary cookies – these are cookies that are required for the operation of our Website. They include, for example, cookies that enable you to log into your client account and use the shopping basket;
• Analytical/performance cookies – they allow us to recognise and count the number of visitors and to see how visitors move around our Website when they are using it. This helps us to improve the way our Website works;
• Functionality cookies – these are used to recognise you when you return to our Website. This enables us to personalise our content for you; and
• Targeting cookies – these cookies record your visit to our Website, the pages you have visited and the links you have followed. We will use this information to make our Website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Where links are provided on the Website to third party websites it is important to remember that those websites will have their own cookies and privacy policies which will govern any information you may submit. If you decide to use any linked third party websites please read their cookies and privacy policies before doing so.

Managing Cookies

If you want to delete any cookies already stored on your computer or stop the cookies that keep track of your browsing patterns on the Website, you can do so by deleting your existing cookies and//or altering your browser’s privacy settings (the process you follow will differ from browser to browser). If you would like more information on how to disable cookie or change your privacy settings please visit www.allaboutcookies.org. Your browser’s “help” function should also tell you how to do this.

Please note that deleting our cookies or disabling our future cookies means that you may not be able to access certain areas or features of the Website.